Information literacy is defined as discrete abilities that a person requires to have in order to find, assess, use and share information. As information literacy skills play a prominent role in the students' academic achievement, students and in particular international students coming to continue their postgraduate studies in other countries may face problems in finding and using library services. The purpose of this paper is to explore and investigate the information literacy skills, challenges and needs of international and domestic students at the Finnish universities.,This paper uses a mixed-methods design. Quantitative data were collected through an online survey (82 respondents) and qualitative data were collected through semi-structured interviews with 10 international and 10 domestic students.,Academic library services are used but in different ways. The findings indicate that international students have a relatively low level of information literacy skills compared to domestic students and faces various challenges, especially in the beginning of their studies.,The study was exploratory, and data were collected from limited number of Finnish universities and may not be representative of the underlying population.,Academic libraries should provide effective courses on research methods and library services to the international students while keeping in mind the international students language and cultural barriers.,This is one of the first attempts in information literacy research that focusses on international and domestic students' information literacy skills at the higher education environment. As such, the results provided in this paper can help librarians and decision-makers at the higher education environments to plan better and become more efficient in delivering information services meeting students' information needs and expectations.

中文翻译：

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学术图书馆服务评估：国际和国内学生的观点

信息素养被定义为一个人为了查找、评估、使用和共享信息而需要具备的离散能力。由于信息素养技能在学生的学业成就中发挥着重要作用，学生，尤其是来其他国家继续深造的国际学生，在寻找和使用图书馆服务时可能会遇到问题。本文的目的是探索和调查芬兰大学国际和国内学生的信息素养技能、挑战和需求。,本文采用混合方法设计。定量数据是通过在线调查（82 名受访者）收集的，定性数据是通过对 10 名国际学生和 10 名国内学生的半结构化访谈收集的。学术图书馆服务被使用，但方式不同。研究结果表明，与国内学生相比，国际学生的信息素养技能水平相对较低，面临着各种挑战，尤其是在他们学习的初期。,该研究是探索性的，数据来自数量有限的芬兰大学，可能不能代表底层人群。,学术图书馆应该为国际学生提供有效的研究方法和图书馆服务课程，同时牢记国际学生的语言和文化障碍。,这是信息素养研究的首次尝试之一专注于国际和国内学生在高等教育环境中的信息素养技能。因此，