Organization-targeted citizenship behaviors (OCB-O) represent a type of the extra-role performance necessary for attaining better organizational results in the ever-increasing global business arena. Building on the Job Demands- -Resources theory we examined the mediating role of work engagement in the relationship between perceived job- -design characteristics, and OCB-O as an individual-level outcome. We collected survey data using a sample of 255 employee-supervisor dyads to illustrate how formal job resources (task variety and task significance) and job challenges (skill variety and job innovation requirement) are indirectly (via work engagement) related to employee's citizenship behavior aimed towards the benefit of the organization. The paper thus extends the existing research and offers new practical contributions which can be used for increasing the level of extra-role performance efforts through a specific HRM mechanism.

中文翻译：

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工作特征和组织公民行为：工作参与作用的多源研究

以组织为目标的公民行为（OCB-O）代表了一种角色外表现，该角色是在日益增长的全球商业舞台上获得更好的组织结果所必需的。在“工作需求-资源”理论的基础上，我们研究了工作投入在感知的工作-设计特征与OCB-O作为个人水平结果之间的关系中所起的中介作用。我们使用255个员工主管二元样本来收集调查数据，以说明正式的工作资源（任务种类和任务重要性）和工作挑战（技能种类和工作创新要求）是如何间接（通过工作参与）与目标员工的公民行为有关的对组织的利益。