This article presents an approach to teaching how social media impacts the public-sector workplace. Social media creates new challenges for both public administration practitioners and teachers. Yet, the topic does not yet have wide-scale discussion in the public administration education literature. After a review of four approaches to public administration (managerial, legal, political, and ethical), we developed a fictional social media case that was administered in an email survey to a sample of 50 graduates of a Master of Public Administration (MPA) program (37 responded and completed the survey). The case involves a local government employee whose employer wants to terminate because of the employee’s use of social media following a city council meeting. The results of our survey provide insight into how administrators would deal with the situation presented in the case and leads to the development of a series of questions for faculty using the case in their classroom. Our teaching case should provoke serious classroom discussions. Our study reveals the importance of the teaching and discussion of social media in public administration courses along with identifying continuing areas of future research.

中文翻译：

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教授社交媒体和公共管理：将四种方法应用于新出现的问题

本文介绍了一种教授社交媒体如何影响公共部门工作场所的方法。社交媒体给公共行政从业人员和教师都带来了新的挑战。然而，该话题在公共行政教育文献中还没有得到广泛的讨论。在审查了四种公共管理方法（管理、法律、政治和道德）之后，我们开发了一个虚构的社交媒体案例，该案例在电子邮件调查中对公共管理硕士 (MPA) 项目的 50 名毕业生样本进行管理（37 人回答并完成了调查）。该案件涉及一名当地政府雇员，其雇主因雇员在市议会会议后使用社交媒体而想解雇该雇员。我们的调查结果让我们深入了解管理人员将如何处理案例中出现的情况，并为在课堂上使用案例的教师提出一系列问题。我们的教学案例应该引起认真的课堂讨论。我们的研究揭示了公共管理课程中社交媒体教学和讨论以及确定未来研究的持续领域的重要性。