This paper aims to investigate the effects of quality management practices (QMPs) on innovation in higher education (HE), and how organizational innovation (OI) may influence technical innovation.,The hypotheses were tested with partial least squares structural equation modeling on a sample of 449 valid responses by faculty members in Naples (Italy) public universities.,The findings support the interdependent relationships between QMPs and their positive impact on innovation. It was found that some QMPs impact on innovation through people and process management, and that OI predicts the technical one.,Directors should recognize the differences between QMPs to implement effective quality management (QM) strategy. Furthermore, they should combine technical and OIs.,Despite the existence of several studies on QM and innovation in manufacturing and services, there are only a few in HE. Based on a multi-dimensional QM approach, this paper investigates the different effects each QMP has on both the other QMPs and innovation in HE.

中文翻译：

---

高等教育质量管理实践，组织创新与技术创新之间的关系

本文旨在研究质量管理实践（QMP）对高等教育（HE）创新的影响，以及组织创新（OI）如何影响技术创新。该假设在样本上使用偏最小二乘结构方程模型进行了检验在那不勒斯（意大利）公立大学的449位教师的有效回应中。研究结果支持QMP之间的相互依存关系及其对创新的积极影响。研究发现，一些质量管理计划会通过人员和流程管理对创新产生影响，并且OI会预测技术因素。董事应该认识到质量管理计划之间的差异，以实施有效的质量管理（QM）策略。此外，他们应该将技术和OI相结合。尽管存在关于质量管理和制造与服务创新的多项研究，但高等教育领域中仅有少数研究。基于多维QM方法，本文研究了每个QMP对其他QMP和HE创新的不同影响。