Purpose: This paper problematises student support in higher education during the Covid-19 crisis and proposes an original approach of social network analysis for developing effective support for students from different socio-economic backgrounds. Design/methodology/approach: In this forward-thinking essay, the authors draw on theoretical ideas from Hannah Arendt in conceptualising the destructive and productive nature of societal crises such as the Covid-19 pandemic. We also draw on literature on social network analysis in exploring student support. Findings: The authors propose a number of recommendations for university staff to consider when developing effective student support, ranging from nurturing their own professional capital to mapping student support networks and the role of faculty within these. Originality/value: This paper emphasises the importance of developing effective student support that works for students from different socio-economic backgrounds. This is essential to avoid regression in widening participation policies and practices, and to promote inclusive university environments.

中文翻译：

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Covid-19大流行与大学校园的瓦解：对学生支持实践的影响

目的：本文在Covid-19危机期间对学生对高等教育的支持提出了问题，并提出了一种社交网络分析的原始方法，以为来自不同社会经济背景的学生提供有效的支持。设计/方法论/方法：在这篇具有前瞻性的文章中，作者借鉴了汉娜·阿伦特（Hannah Arendt）的理论思想，将诸如Covid-19大流行等社会危机的破坏性和生产性概念化。我们还利用有关社交网络分析的文献来探索学生的支持。调查结果：作者提出了一些建议，供大学教职员工在开发有效的学生支持时考虑，从培养自己的专业资本到绘制学生支持网络以及教师在其中的作用，不一而足。创意/价值：本文强调了为不同社会经济背景的学生提供有效的学生支持的重要性。这对于避免在扩大参与政策和实践方面出现退步以及促进包容性大学环境至关重要。