This study aims to explore the impact of management training on organizational performance in the small business context to evaluate whether formal management learning interventions bring organizational benefits to small enterprises.,A qualitative approach was adopted consisting of 100 interviews with small firm owners/managers and employees working in 50 Greek small enterprises operating in the manufacturing and services sectors. Participant firms consisted of 25 small enterprises (9 manufacturing firms and 16 firms in the services sector) whose owners/managers have completed various formal training interventions (i.e. accredited seminars and workshops, business and management courses, etc.,) and 25 small enterprises (16 manufacturing firms and 9 firms in the services sector) whose owners/managers have not completed any sort of formal business training and have never attended formal management courses.,The findings revealed that management training in small businesses had a positive impact on organizational performance. In particular, those respondents that completed formal training interventions argued that their firms achieved increased profitability during 2017 and 2018; improved staff productivity; very low staff turnover rate; and enhanced staff satisfaction and motivation compared with the less-trained owners of small firms in the same sector. The participants pointed out that their formal education in business and management has enabled them to realize the importance of employee learning and job design for staff motivation, whereas it has helped them to manage change more effectively.,The present findings have major implications for practitioners (i.e. small firm owners/managers), as they point to a positive link between management training and organizational performance, thus encouraging them to invest in their self-development.,The existing evidence around the impact of management training on firm performance has been based mostly on quantitative research in large organizations. However, the available empirical studies fail to explore in-depth how formal management training can help smaller enterprises achieve improved organizational performance. Against this background, the present study sheds new light on this area.

中文翻译：

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在小型企业环境中探索管理培训与组织绩效之间的联系

本研究旨在探讨管理培训对小型企业环境中组织绩效的影响，以评估正式的管理学习干预措施是否为小型企业带来组织利益。采用了定性方法，包括对小型企业所有者/经理和员工进行100次访谈在50个从事制造业和服务业的希腊小企业中工作。参与公司包括25个小型企业（9个制造企业和16个服务业企业），其所有者/经理已经完成了各种正式的培训干预措施（例如，认可的研讨会和讲习班，商业和管理课程等），）和25个小型企业（所有者/经理未完成任何形式的正式商业培训，并且从未参加过正式的管理课程）（调查结果显示，小型企业的16个制造企业和9个服务性企业）。对组织绩效的积极影响。尤其是，那些完成了正式培训干预的受访者认为，他们的公司在2017年和2018年实现了更高的盈利能力。提高员工生产力；员工离职率很低；与同行业中受过较少培训的小企业主相比，员工满意度和积极性得到了提高。参与者指出，他们在业务和管理方面的正规教育使他们认识到员工学习和工作设计对于员工激励的重要性，本研究结果对从业人员（即小企业主/经理）产生重大影响，因为他们指出了管理培训与组织绩效之间的积极联系，从而鼓励他们投资于自己的职业生涯。自我发展。有关管理培训对公司绩效影响的现有证据主要基于大型组织的定量研究。但是，现有的经验研究未能深入探讨正式的管理培训如何帮助较小的企业提高组织绩效。在这种背景下，本研究为这一领域提供了新的思路。小公司所有者/经理），因为他们指出了管理培训与组织绩效之间的积极联系，从而鼓励他们投资于自身发展。有关管理培训对公司绩效影响的现有证据主要基于大型组织中的定量研究。但是，现有的经验研究未能深入探讨正式的管理培训如何帮助较小的企业提高组织绩效。在这种背景下，本研究为这一领域提供了新的思路。小公司所有者/经理），因为他们指出了管理培训与组织绩效之间的积极联系，从而鼓励他们投资于自身发展。有关管理培训对公司绩效影响的现有证据主要基于大型组织中的定量研究。但是，现有的经验研究未能深入探讨正式的管理培训如何帮助较小的企业提高组织绩效。在这种背景下，本研究为这一领域提供了新的思路。有关管理培训对公司绩效影响的现有证据主要基于大型组织的定量研究。但是，现有的经验研究未能深入探讨正式的管理培训如何帮助较小的企业提高组织绩效。在这种背景下，本研究为这一领域提供了新的思路。有关管理培训对公司绩效影响的现有证据主要基于大型组织的定量研究。但是，现有的经验研究未能深入探讨正式的管理培训如何帮助小型企业提高组织绩效。在这种背景下，本研究为这一领域提供了新的思路。