The purpose of this study is to elaborate on the notion of crisis distance and to investigate its influence on publics' crisis responses (i.e. crisis severity, crisis emotions, organizational reputation and supportive behavioral intentions). In addition, this study aims to unearth the underlying mechanisms behind the effects of crisis distance.,This study conducted an online survey by recruiting a representative US sample to examine the proposed research questions.,This paper offers empirical evidence that each dimension of crisis distance (i.e. temporal, social and hypothetical crisis distance) is associated with publics' crisis responses. Furthermore, by investigating distance-crisis-organizational sequence models, the ways in which crisis distance ultimately motivates publics' supportive behavioral intentions was revealed.,As an explorative study to propose a crisis distance model, the current research provides a springboard for expanding the existing scholarly literature on the nature of crisis.

中文翻译：

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评估建设性的组织危机：心理距离如何影响公众的危机应对

这项研究的目的是阐述危机距离的概念，并研究其对公众危机应对的影响（即危机严重性，危机情绪，组织声誉和支持行为意图）。此外，本研究旨在揭示危机距离影响背后的潜在机制。该研究通过招募有代表性的美国样本对提出的研究问题进行了在线调查。本文提供了经验证据，证明了危机距离的各个维度（即时间，社会和假设的危机距离）与公众的危机反应相关。此外，通过研究距离危机组织序列模型，揭示了危机距离最终激发公众支持行为意图的方式。