The purpose of this paper is to investigate how working in culturally diverse teams influences team-level cultural intelligence (CQ) development and how team-level CQ influences performance. The use of culturally diverse work teams continues to grow within organizations, however, their relationships with team-level CQ are not well understood. CQ is a set of knowledge, skills and abilities that assist in adapting to new and unfamiliar cultural environments and when interacting in culturally diverse situations. At the individual-level, CQ has been demonstrated to positively impact multicultural teams but team-level CQ has rarely been examined to understand how it is developed and whether it impacts team performance.,This research uses a quantitative methodology and a longitudinal research design to test two sets of hypotheses. Set 1 of the hypothesis tested the development of team-level CQ after working in culturally diverse teams, and Set 2 tested the influence of team-level CQ on team performance.,Data from 23 teams (86 individual participants) support the hypothesis that working in culturally diverse teams develops team-level CQ. In addition, partial support for the hypotheses that team CQ will positively influence academic performance is demonstrated.,The research contributes to the CQ literature by lifting the level of analysis from the individual to a team-level to consider team-level effects. The authors conclude that working in culturally diverse teams develops team-level CQ overtime. Once team-level CQ has been developed, the authors demonstrated a positive relationship between the motivational facet and team academic performance. Thus, when considering the influence of team-level CQ on performance, it is important to consider the relationship with each of the CQ facets. Few studies have considered how team-level CQ impacts team performance outcomes, and based on the results the authors would suggest additional research that continues to unpack the CQ construct into its constituent parts.,The results have important practical implications with respect to the development of team-level CQ. Based on the results, the authors support the use of highly culturally diverse teams in business schools for the development of skills because they provide the opportunity for team members to learn from each other. The use of CQ, CQ development and performance relationships provides important insights into how individuals, particularly students, can learn from each other when working in culturally diverse teams about other cultures and then bring this knowledge with them when working in academic teams.,As an important practical social implication, an opportunity to work in cross-cultural teams during international business studies could be considered as an “equalizer” for students who cannot afford to study abroad given the time consuming and costs aspects. So, cross-cultural teamwork could be considered in a wider extent by different business schools worldwide. Additionally, cross-cultural teamwork exposes students to intense interactions with different races and cultures during their study period and makes graduates significantly more work-ready.,This research contributes to the CQ literature by lifting the level of analysis to consider team-level effects and has important implications for the development and outcomes of team-level CQ.

中文翻译：

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在文化多元的团队中工作

本文的目的是调查在文化上不同的团队中的工作如何影响团队级别的文化智能（CQ）的发展以及团队级别的CQ如何影响绩效。在组织内部，使用具有不同文化背景的工作团队的人数在不断增长，但是，他们与团队级CQ的关系尚未得到很好的理解。CQ是一组知识，技能和能力，可帮助适应新的和不熟悉的文化环境以及在文化差异的情况下进行交互。在个人层面上，CQ已被证明可以对多元文化团队产生积极影响，但很少研究团队层面的CQ以了解其发展方式及其是否影响团队绩效。该研究使用定量方法和纵向研究设计检验两组假设。假设1在不同文化的团队工作后测试了团队水平CQ的发展，而假设2在团队不同的团队工作后检验了团队CQ对团队绩效的影响。来自23个团队（86个个体参与者）的数据支持该假设在文化上各异的团队中开发团队级别的CQ。此外，还证明了对团队CQ会对学习成绩产生积极影响的假设的部分支持。通过将分析的层次从个人提升​​到团队水平以考虑团队水平的影响，本研究为CQ文献做出了贡献。作者得出结论，在不同文化的团队中工作会导致团队级CQ加班。一旦开发了团队级别的CQ，作者就证明了动机方面与团队学习成绩之间存在正相关关系。因此，在考虑团队级别的CQ对绩效的影响时，重要的是要考虑与每个CQ方面的关系。很少有研究考虑过团队水平的CQ如何影响团队绩效成果，基于这些结果，作者将建议进行其他研究，以继续将CQ构造分解为其组成部分。该结果对于CQ的发展具有重要的实际意义。团队级CQ。基于结果，作者支持在商学院中使用文化差异很大的团队来发展技能，因为它们为团队成员相互学习提供了机会。使用CQ，CQ发展和绩效关系为个人（尤其是学生）如何提供重要的见解，在不同文化背景的团队中学习其他文化时可以相互学习，然后在学术团队中时可以将这些知识带到一起。作为重要的现实社会意义，在国际商务学习中与跨文化团队一起工作的机会可能是考虑到耗时和费用方面的问题，被视为无法负担出国留学费用的学生的“均衡器”。因此，全球不同的商学院可以更广泛地考虑跨文化团队合作。此外，跨文化团队合作使学生在学习期间可以与不同种族和文化的激烈互动，使毕业生更容易工作。