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The relationship between leader-member exchange, work engagement and organizational citizenship behaviour
Journal of Indian Business Research ( IF 2.1 ) Pub Date : 2019-10-16 , DOI: 10.1108/jibr-08-2018-0202
Khyati Kapil , Renu Rastogi

This study aims to provide a holistic model for leader–member exchange (LMX), work engagement (WE), organizational job embeddedness (OJE) and organizational citizenship behaviour (OCB) of employees in information technology (IT) industry taking conservation of resources theory and social exchange theory as the foundation of the study. This current study examined the effect of LMX and WE on IT employees’ citizenship behaviour mediated by OJE.,The sample has been taken from 430 employees of IT organizations located in India. The data were analysed through confirmatory factor analysis and structural equation modelling. Besides, Preacher and Hayes’ (2004) mediation analysis technique has been used to analyse the mediating role of OJE.,The study findings reveal significant association between the key study variables. Organizational job embeddedness (OJE partially mediated the relationship between organizational factors such as LMX, WE and OCB.,This study provides useful insights to better understand the antecedents of OJE and how it influences employees’ citizenship behaviour. Exploring the relationship among key study variables may have significant implications for organizations. The researchers and human resource practitioners may use the proposed investigation framework to formulate human resource practices and interventions to develop the job embeddedness, which can further promote citizenship behaviour among employees.,First, the present study has focussed on the IT sector organizations based in India that have not been explored much regarding the study variables, as previous studies focussed more on Western countries. Second, the current study outspreads the preceding research by examining the OJE as a mediator between LMX, WE and OCB.

中文翻译:

领导成员交流,工作投入与组织公民行为之间的关系

这项研究旨在利用资源节约理论为信息技术(IT)行业员工的领导者—成员交流(LMX),工作投入(WE),组织工作嵌入度(OJE)和组织公民行为(OCB)提供一个整体模型和社会交流理论作为研究的基础。本研究调查了LMX和WE对OJE调解的IT员工公民行为的影响。该样本取自印度IT组织的430名员工。通过验证性因素分析和结构方程模型分析数据。此外,Preacher和Hayes(2004)的中介分析技术已被用于分析OJE的中介作用。研究结果揭示了关键研究变量之间的显着关联。
更新日期:2019-10-16
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