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Internet of Things technology applications in the workplace environment: a critical review
Journal of Corporate Real Estate Pub Date : 2020-01-20 , DOI: 10.1108/jcre-06-2019-0028
Ingrid Nappi , Gisele de Campos Ribeiro

The purpose of this study is to examine the use of IoT technology (RFID technology, sensor networks, wearable devices and other smart items) in office settings and its respective impact on the optimization of employees’ productivity and workspace effectiveness.,The paper reviews 41 relevant publications reporting IoT use in office settings to identify how this technology has been applied in office settings and what topics are mostly addressed in the literature; how IoT technology improves employees’ productivity; and what the benefits and risks associated with IoT use in the workplace environment are.,Two main areas of application of IoT technology in the workplace environment were identified. The first one concerns the influence of the physical characteristics of workplaces on aspects related to workspace effectiveness. The second one is employee-centered and concerns the use of IoT data to identify employees’ social behavior, physiological data and emotional estates associated with productivity. IoT technology provides real-time data with speedy information retrieval. However, its deployment in office settings is not exempt from risks. Employee workplace surveillance, re-individualization of the IoT data and employee refusal of IoT technology in office settings are the main risks associated with this technology.,This literature review categorizes IoT application in office settings according to two perspectives and highlights employees' attitudes, user-experience of IoT technology and the risks associated with this technology. These results will help researchers and workplace managers interested in the deployment of this technology in the workplace environment.

中文翻译:

物联网技术在工作场所环境中的应用:重要评论

这项研究的目的是研究在办公室环境中使用IoT技术(RFID技术,传感器网络,可穿戴设备和其他智能物品)及其对优化员工生产力和工作场所效率的影响。,本文回顾41有关出版物报告了办公室环境中物联网的使用情况,以确定该技术如何在办公室环境中应用以及文献中主要涉及哪些主题;物联网技术如何提高员工的生产力;以及在工作场所环境中使用IoT带来的收益和风险是什么。确定了IoT技术在工作场所环境中的两个主要应用领域。第一个问题涉及工作场所的物理特征对与工作场所有效性有关的方面的影响。第二个是以员工为中心的问题,涉及使用物联网数据来识别员工的社交行为,生理数据和与生产力相关的情感资产。物联网技术可通过实时信息检索提供实时数据。但是,将其部署在办公室环境中并不能免除风险。员工工作场所监视,物联网数据的重新个性化以及员工在办公室环境中拒绝使用IoT技术是与该技术相关的主要风险。本文回顾了从两个角度对办公室环境中的IoT应用进行分类,并强调了员工的态度,用户-物联网技术的经验以及与该技术相关的风险。
更新日期:2020-01-20
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