Purpose

This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum.

Design/methodology/approach

Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The data has been analysed by descriptive statistics, bivariate analyses, factor analyses and path analysis, to test the conceptual model.

Findings

Five physical work environment constructs were identified of which three showed to have significant relations with employees’ position on one of the three dimensions of the burnout – engagement continuum. Distraction has a direct and indirect (through overload) negative relation with the individual strain (meaning increased exhaustion). Office comfort has indirect positive relations (through recognition and appreciation) with the interpersonal strain (meaning increased involvement). The possibility for teleworking has an indirect positive relation (through control) on the self-evaluation strain (meaning increased efficacy).

Practical implications

The findings show that in the design and management of a healthy physical work environment, corporate real estate managers and human resource managers should particularly pay attention to lowering distraction, providing comfortable workplaces and considering the option of teleworking to some extent.

Originality/value

This paper provides new insights into the impact of distinct activity-based workplace characteristics on workers’ position on the burnout – engagement continuum.

中文翻译：

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基于活动的工作场所对职业倦怠和参与度的影响

目的

本文旨在探讨基于活动的办公室的哪些特征与工作人员在职业倦怠–参与连续性方面的地位有关。

设计/方法/方法

在荷兰的知识工作者中进行文献回顾和在线调查，该调查提供了来自14个组织的184位受访者的数据。通过描述性统计，双变量分析，因子分析和路径分析对数据进行了分析，以测试概念模型。

发现

确定了五个身体工作环境构造，其中三个表现出与员工在倦怠的三个维度之一（参与连续性）上的位置有显着关系。分心与个别劳损有直接和间接的关系（通过超负荷）（意味着疲惫感增加）。办公室的舒适感与人际关系的紧张程度（即参与度的提高）具有间接的正向关系（通过认可和赞赏）。远程办公的可能性（通过控制）与自我评估压力（表示提高的疗效）之间具有间接的正相关关系。

实际影响

调查结果表明，在设计和管理健康的身体工作环境时，公司房地产经理和人力资源经理应特别注意减少干扰，提供舒适的工作场所并在某种程度上考虑远程办公的选择。

创意/价值

本文提供了新的见解，探讨了基于活动的独特工作场所特征对工人职业倦怠-参与连续性的影响。