This paper aims to present a conceptual model of transformative interaction capability (TIC) to fill the research gap between the quality of work–life (QWL) and teamwork performance (TP). Statistical testing in the study used four variables, namely, QWL, TIC, team resilience (TR) and TP.,A conceptual model was developed and empirically tested through a survey. The 240 respondents in this study were made of supervisors, managers, directors and strategic staffs who were a part of new product development teams in service business companies. Note that there were banking, printing, publishing, training, financial institutions, outsourcing, projects and event organizing companies involved in this research. These companies were based in the Special Region of Yogyakarta and Province of Central Java Indonesia.,The research adapted the time interaction performance (TIP) theory, a theory of groups. It revealed that TIC was inserted in the research model. It was to mediate the influence of QWL on TP. Furthermore, the Sobel test results showed that TIC was a mediator of QWL and TP and was pertinent in improving TP.,The three limitations of this study are as follows: first, the survey was conducted only in the service business industry in the Special Region of Yogyakarta and Province of Central Java, Indonesia; second, as this study focuses on TIC as the main mediator, it does not consider variables from other theories such as dominant logic service theory and social exchange theory; third, this research survey only captures the perception of the team.,From a practical perspective, the relationship between QWL, TIC and TP provides clues about how companies can pursue QWL to encourage TIC, which, in turn, affect TR and improve TP.,Using a theory of the TIP approach and theory of groups, the study proposing the concept of TIC can potentially improve TP.

中文翻译：

---

变革性的互动能力：工作生活质量和团队绩效之间的中介作用

本文旨在提出一种变革性互动能力（TIC）的概念模型，以填补工作生活质量（QWL）与团队绩效（TP）之间的研究空白。本研究中的统计检验使用了四个变量，即QWL，TIC，团队应变能力（TP）和TP。开发了概念模型，并通过调查进行了实证检验。这项研究中的240位受访者由主管，经理，董事和战略人员组成，他们是服务业公司新产品开发团队的一部分。请注意，有从事这项研究的银行，印刷，出版，培训，金融机构，外包，项目和活动组织公司。这些公司位于日惹特区和印度尼西亚中爪哇省。该研究采用了时间交互性能（TIP）理论（一种群体理论）。这表明在研究模型中插入了TIC。这是为了调解QWL对TP的影响。此外，Sobel测试结果表明，TIC是QWL和TP的中介者，并且与提高TP有关。该研究的三个局限性如下：首先，该调查仅在特殊地区的服务业进行日惹和印度尼西亚中爪哇省；其次，由于本研究关注TIC作为主要中介者，因此没有考虑其他理论的变量，例如主导逻辑服务理论和社会交换理论。第三，本研究调查仅反映了团队的看法。从实际角度看，QWL之间的关系，