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The impact of workplace change of a private jet company on employee satisfaction
Facilities ( IF 1.6 ) Pub Date : 2020-06-13 , DOI: 10.1108/f-10-2019-0114
Chaiwat Riratanaphong , Bovornpak Chaiprasien

This study aims to examine the impact of a private jet company’s change of workplace on employees’ satisfaction using specific variables from a conceptual framework of workplace change appraisal. Another purpose of the study is to identify the relationships between staff characteristics and satisfied aspects of a work environment.,A case study was conducted at MJets – a company in the aviation and private jet sector. The research methods included field surveys, document analysis and a set of questionnaires on employee satisfaction, which were then analysed and discussed.,The findings show that organisational contexts, work processes and implementation processes have an impact on workplace change and employees’ needs and preferences, which affect their responses to the work environment. The most satisfied aspects of a work environment include the ceiling height of each floor, the square-metre area of buildings and the amount of light in the work area. Despite the new work environment, employees are scarcely satisfied with building accessibility, storage, archive facilities and privacy. The relationships between staff characteristics (i.e. working hours, job functions, mode of transport and duration of employment) and employee satisfaction with the work environment are statistically tested. The study shows statistically significant results including the following: mode of transport and satisfaction with parking spaces, job functions and satisfaction with building accessibility and job functions and satisfaction with storage and archive facilities.,According to a business type, the provision and arrangement of the work environment of a private jet company that is different from other office organisations affect both the generalisation and the generalisability of the study. This study was conducted in Thailand. The impact of the national culture may have also influenced the outcomes.,The findings and the reflections upon them help understand the complex relationships of variables influencing workplace change appraisal. The focus is on employee involvement; communication with employees in the preparation and implementation processes may be an effective way to promote workplace change objectives and help facility managers reduce negative impacts of workplace change.,This paper contributes to prior research on workplace change appraisal and provides evidence for both positive and negative impacts of workplace change on employee satisfaction with the work environment. Identifying the impact of workplace change on employee satisfaction through the conceptual framework contributes to the body of research on facilities management. In addition, the conceptual framework of workplace change appraisal can be applied by practitioners in the field of workplace design and management.

中文翻译:

私人飞机公司的工作场所变更对员工满意度的影响

这项研究旨在使用工作场所变更评估概念框架中的特定变量来检验私人飞机公司的工作场所变更对员工满意度的影响。该研究的另一个目的是确定员工特征与工作环境的满意方面之间的关系。案例研究是在MJets进行的,该公司是航空和私人飞机领域的一家公司。研究方法包括实地调查,文件分析和一系列关于员工​​满意度的问卷调查,然后进行分析和讨论。研究结果表明,组织环境,工作流程和实施流程对工作场所的变化以及员工的需求和偏好有影响,这会影响他们对工作环境的反应。工作环境最令人满意的方面包括每层的天花板高度,建筑物的平方米面积以及工作区中的光量。尽管有了新的工作环境,员工对建筑物的可访问性,存储,存档设施和隐私几乎不满意。对员工特征(即工作时间,工作职能,运输方式和就业时间)与员工对工作环境的满意度之间的关系进行统计检验。该研究显示了具有统计意义的重要结果,包括以下方面:运输方式和对停车位的满意度,工作功能和对建筑物可及性和工作功能的满意度以及对存储和档案设施的满意度。根据业务类型,与其他办公室组织不同的私人飞机公司的工作环境的安排和安排会影响研究的概括性和普遍性。这项研究是在泰国进行的。民族文化的影响也可能影响结果。研究结果和对他们的反思有助于理解影响工作场所变更评估的变量之间的复杂关系。重点在于员工的参与;在准备和实施过程中与员工进行沟通可能是促进工作场所变更目标并帮助设施经理减少工作场所变更的负面影响的有效方法。本文为先前关于工作场所变更评估的研究做出了贡献,并为工作场所变更对员工对工作环境满意度的正面和负面影响提供了证据。通过概念框架确定工作场所变更对员工满意度的影响,有助于设施管理研究。此外,工作场所变更评估的概念框架可以由工作场所设计和管理领域的从业人员应用。
更新日期:2020-06-13
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