This paper aims to present the potential of placemaking as an approach of sustainable urban facilities management and its impacts on the improvement of the planning procedures which was aimed at involving citizens in the process itself. The study is based on the general concept of placemaking represented as an “overarching idea and a hands-on approach for improving a neighbourhood, city or region”, that serves as a process that “inspires people to collectively reimagine and reinvent public spaces as the heart of every community” (PPS, 2007).,The study used placemaking (onsite analysis, stakeholder identification, citizen survey and emotional mapping) and public participation geographic information systems (The Kernel Density tool in ArcGIS and hot spot analysis) methodologies to map problems and preferences identified by stakeholders related to particular spaces within the move formed by Marsala Birjuzova and Sremska streets in Belgrade. The research covered two-day stakeholders’ workshops including four groups of users participated in the workshop – pupils of local private high school, street residents, students of the Faculty of Forestry and the Faculty of Architecture and owners of local shops and businesses.,Research has shown that different stakeholders can offer very rational observations on the quality of a particular space and provide clear suggestions on its improvement and transformation. These proposals can be organised in the form of visions of the future appearance and functioning of the space, thus recognising the potential in the function of a sustainable urban facilities management tool in the form of creating a common idea, which will result in the creation of a common space.,The research covered only part of the process that resulted in the creation of an idea of future public space transformation. Continued research should be conducted after the intervention, which would give a more comprehensive picture of the effects of the approach.,Practical implications include the presentation of the ways different groups of users perceive the actual and future transformation of the street to make this place more user-friendly and sustainable, i.e. practical example of the co-design process.,This paper provide an overview of the possibilities of placemaking approach seen from the perspective of sustainable urban facilities management.

中文翻译：

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场所营造作为可持续城市设施管理的一种方法

本文旨在介绍场所制作作为可持续城市设施管理方法的潜力，及其对旨在使市民参与过程本身的规划程序的改进的影响。这项研究基于场所营造的一般概念，即“改善社区，城市或地区的总体思想和动手实践”，它是一个“激发人们集体重新构想和重塑公共空间的过程”。每个社区的心脏”（PPS，2007年）。该研究使用了场所营造（现场分析，利益相关者识别，公民调查和情感测绘）以及公众参与的地理信息系统（ArcGIS中的内核密度工具和热点分析）方法论，用于绘制由利益相关者识别的与贝尔格莱德Marsala Birjuzova和Sremska街道形成的特定空间相关的问题和偏好。该研究涵盖了为期两天的利益相关者研讨会，其中包括四组用户：本地私立高中的学生，街头居民，林业学院和建筑学院的学生以及当地商店和企业的所有者。已经表明，不同的利益相关者可以对特定空间的质量提供非常理性的观察，并就其改进和转换提供明确的建议。可以以对未来空间的外观和功能的愿景的形式来组织这些建议，从而以形成共同思想的形式认识到可持续城市设施管理工具在功能上的潜力，这将导致创建新的想法。一个公共空间。该研究仅涵盖了导致未来公共空间转型的想法的过程的一部分。干预后应继续进行研究，以更全面地了解该方法的效果。实际意义包括介绍不同用户群对街道的实际和未来变化的感知方式，以使该地点更加富丽堂皇。用户友好且可持续的，即协同设计过程的实际示例。，