Kolorob is a participatory platform connecting informal settlement communities with services and informal jobs in Dhaka, Bangladesh. Alongside technological systems, expertise from community, non-government, private-sector, volunteer and academic fields has been integral to the platform’s development. These socio-technical connections and networks, manifest through participatory design, agile software development and collaborative knowledge practices, have become productively entangled in the labour of platform production. We introduce a framework, participatory platform analysis, through which distinct layers – in the form of audiences, intermediaries, interfaces and databases – of this labour can be distinguished and examined. Our analysis draws upon focus group discussions, conducted in Mirpur in 2016 with emergent experts: youth facilitators, field officers and developers. We argue that the interests and tensions of co-designing participatory platforms relating to matters of public concern in South Asian mega-cities are reflective of the rising hybridity of expertise, generated through both institutional training and grass-roots practice, in contemporary urban life. The ‘narrative of expertise in the future’ compels us to recode knowledge production in the here and now: how we are making participatory platforms, the role of socio-technical expertise and the labour of communicating publics.

中文翻译：

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公众交流的劳动：参与性平台，社会技术中介和多元化专业知识

Kolorob是一个参与平台，将孟加拉国达卡的非正式定居社区与服务和非正式工作联系起来。除技术系统外，社区，非政府组织，私营部门，志愿者和学术领域的专业知识已成为该平台开发的组成部分。这些通过参与式设计，敏捷软件开发和协作知识实践体现出来的社会技术联系和网络，已经有效地纠缠在平台生产的工作中。我们介绍了一种参与式平台分析框架，通过该框架，可以区分和检查这项工作的不同层次（以受众，中介，界面和数据库的形式）。我们的分析基于2016年在米尔普尔（Murpur）进行的焦点小组讨论，这些新兴专家包括：青年促进者，外勤人员和开发人员。我们认为，在南亚大城市，共同设计与公众关注的问题相关的参与性平台的利益和紧张关系反​​映了当代城市生活中通过机构培训和基层实践所产生的专业知识的日益混合。“未来专业知识的叙事”迫使我们在此时此刻重新编码知识生产：我们如何打造参与性平台，社会技术专业知识的作用以及与公众沟通的工作。在当代城市生活中。“未来专业知识的叙事”迫使我们在此时此刻重新编码知识生产：我们如何打造参与性平台，社会技术专业知识的作用以及与公众沟通的工作。在当代城市生活中。“未来专业知识的叙事”迫使我们在此时此刻重新编码知识生产：我们如何打造参与性平台，社会技术专业知识的作用以及与公众沟通的工作。