This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which communication skills are most important. Furthermore, emphasis placed on communication skills in the business curriculum did not necessarily translate to perceived importance by the interns. Skills employers perceived to be important were compared with adequacy of interns’ skills. Writing, proofreading, interpersonal skills with customers, and listening were among the skills interns lacked.

中文翻译：

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实习生知道他们认为自己知道什么吗？评估实习生和应届毕业生的商务沟通技巧

本文扩展了关于商学院内如何（以及什么）强调沟通技巧的对话，应该定期检查和更新。具体而言，本文讨论了实习生和雇主认为重要的技能。结果表明，实习生和他们的主管对哪些沟通技巧最重要有着相似的看法。此外，商业课程中对沟通技巧的强调并不一定转化为实习生认为的重要性。将雇主认为重要的技能与实习生技能的充分性进行了比较。写作、校对、与客户的人际交往能力和倾听是实习生缺乏的技能。