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Nonverbal Communication and Writing Deficiencies of Graduates: Research by Undergraduates for Undergraduates
Business and Professional Communication Quarterly ( IF 1.4 ) Pub Date : 2020-02-25 , DOI: 10.1177/2329490620906447
Sally O. Hastings 1 , Sandra Aponte 1 , Esther Valverde 1 , Catherine Gristock 1 , Rebecka Fraser 1 , Michelle Missigman 1 , Jordan Bicasan 1 , Luisa Rosas 1
Affiliation  

Effective organizational socialization demands soft skill competence. This article advances two goals: (a) explore the inclusion of undergraduate researchers in the scholarship of teaching and learning research and (b) present research findings on employer perceptions of new college graduates’ communication skills. The research team used a rules approach to explore employer perceptions of nonverbal communication skills for new college graduates, such as commonly violated rules. Four key findings relating to rule violations in unspoken communication include displaying a lack of interest, inappropriate attire, body art, and writing deficiencies. Suggestions are offered for including undergraduates in this kind of research.

中文翻译:

毕业生非语言交流与写作缺陷:本科生对本科生的研究

有效的组织社会化需要软技能能力。本文提出了两个目标:(a) 探索将本科研究人员纳入教学研究的奖学金;(b) 介绍雇主对新大学毕业生沟通技巧的看法的研究结果。研究团队使用规则方法来探索雇主对新大学毕业生非语言沟通技巧的看法,例如经常违反的规则。与不言而喻的交流中违反规则有关的四个主要发现包括表现出缺乏兴趣、着装不当、人体艺术和写作缺陷。建议将本科生纳入此类研究。
更新日期:2020-02-25
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