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IndiGo Airlines Brand Crisis: Assault on Passenger Goes Viral
Asian Journal of Management Cases Pub Date : 2020-05-05 , DOI: 10.1177/0972820120918968
Ruppal Walia Sharma 1
Affiliation  

IndiGo Airlines, India’s largest domestic airlines, faced a serious backlash from customers when a video showing its staff manhandling a passenger went viral. The brand crisis gathered momentum as ...

中文翻译:

IndiGo 航空公司品牌危机:对乘客的攻击呈病毒式传播

印度最大的国内航空公司 IndiGo 航空公司在一段显示其员工粗暴对待乘客的视频在网上疯传时,遭到了客户的强烈反对。品牌危机蓄势待发...
更新日期:2020-05-05
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