ABSTRACT

Portugal is one of the European countries that implemented early protective measures in the context of the COVID-19 pandemic. Portugal declared a state of emergency on 18 March, and a set of regional and national preventive public health measures was progressively implemented. Studies on the psychological impact of pandemics show evidence of the negative impact on mental health. Of particular concern are individuals with previous fragility (e.g. personal, family or occupational) and those undergoing life transitions. In this paper, we present a telephone-based psychological crisis intervention that was implemented to provide brief, appropriate, and timely psychological help. This intervention follows standard models of crisis intervention and is structured in five phases and five different intervention modules to take into account the impact of the pandemic on the mental health of specific risk groups. With these support services, we hope to help our community better cope with the immediate impact of the pandemic and to contribute to preventing serious mental health problems in the medium and long term.

摘要

葡萄牙是在 COVID-19 大流行的背景下实施早期保护措施的欧洲国家之一。葡萄牙于 3 月 18 日宣布进入紧急状态，并逐步实施了一系列区域和国家预防性公共卫生措施。对大流行病心理影响的研究显示了对心理健康的负面影响的证据。特别值得关注的是先前脆弱（例如个人、家庭或职业）的人和正在经历生活转变的人。在本文中，我们提出了一种基于电话的心理危机干预，旨在提供简短、适当和及时的心理帮助。这种干预遵循危机干预的标准模型，分为五个阶段和五个不同的干预模块，以考虑大流行对特定风险群体心理健康的影响。通过这些支持服务，我们希望帮助我们的社区更好地应对大流行的直接影响，并在中长期为预防严重的心理健康问题做出贡献。