Abstract In 2018, the Construction giant Carillion went into compulsory liquidation costing the UK taxpayers an estimated £148m. According to our analysis performed on the case, the demise of Carillion was the result of accumulation of failures and normalisation of deviations from good practice. The purpose of this study is to better understand how deviance can become the norm such that actors in the context of the construction organisations such as Carillion, come to adopt deviant practices rather than respecting their accepted industry codes and ethos. This study is based on an in-depth analysis of publicly available data on the case of Carillion. Our aim is to better understand the process of normalisation of deviance and its potential effect on organisations. Our analysis of the case revealed three specific types of normalised deviance: late payments to suppliers, aggressive accounting and payment of high dividends to shareholders despite the troubled financial status of the firm. The results of our work contribute to theory by showing that normalisation of deviance is a gradual process which can be influenced by actors both within the focal organisation as well as actors in its environment. The managerial implications highlight the need for all actors in the construction sector to become more aware of the normalising deviance process and its potential negative effects, which can be mitigated by stronger adherence to controls in the external environment in which the organisation operates.

中文翻译：

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规范建设项目组织中的偏差：以Carillion破产为例

摘要2018年，建筑巨人Carillion进入强制清算阶段，使英国纳税人损失约1.48亿英镑。根据我们对该案进行的分析，Carillion的灭亡是失败积累和良好实践偏差正常化的结果。这项研究的目的是更好地理解偏差如何成为规范，以使在诸如Carillion之类的建筑组织中的行为者采取偏差的做法，而不是尊重其公认的行业准则和精神。这项研究基于对Carillion案的公开数据的深入分析。我们的目标是更好地了解偏差规范化的过程及其对组织的潜在影响。我们对该案例的分析揭示了三种特定类型的标准化偏差：尽管供应商的财务状况陷入困境，但对供应商的滞纳金，激进的会计核算以及向股东支付的高分红仍然存在。我们的工作结果通过表明偏离规范化是一个渐进的过程，可以为理论做出贡献，既可以由焦点组织内部的参与者也可以受到其环境中的参与者的影响。对管理人员的影响突显了建筑行业的所有参与者都需要更加意识到规范化偏差过程及其潜在的负面影响，可以通过在组织运营所在的外部环境中更严格地遵守控制措施来减轻这种偏差。我们的工作结果通过表明偏离规范化是一个渐进的过程，可以为理论做出贡献，既可以由焦点组织内部的参与者也可以受到其环境中的参与者的影响。对管理人员的影响突显了建筑行业的所有参与者都需要更加意识到规范化偏差过程及其潜在的负面影响，可以通过在组织运营所在的外部环境中更严格地遵守控制措施来减轻这种偏差。我们的工作结果通过表明偏离规范化是一个渐进过程，可以受到理论的影响，既可以由焦点组织内部的参与者也可以受到其环境中的参与者的影响。对管理人员的影响突显了建筑行业的所有参与者都需要更加意识到规范化偏差过程及其潜在的负面影响，可以通过在组织运营所在的外部环境中更严格地遵守控制措施来减轻这种偏差。