Abstract This paper explores the effects of a healthcare service provider’s organizational socialization and support on patients’ well-being. It also addresses how patients’ well-being is affected by their perceived self-efficacy and outcome expectations. A cross-sectional field survey was carried out among 329 patients of a therapeutic and rehabilitation service provider based in Dhaka, Bangladesh. The results indicate that both the organizational socialization and support of a service provider have positive influences on patients’ outcome expectations, which has a positive effect on their well-being. The results further show that the self-efficacy beliefs of healthcare customers have implications for their well-being.

中文翻译：

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医疗服务提供者的组织社会化和支持对患者幸福感的影响

摘要本文探讨了医疗服务提供者的组织社会化和支持对患者福祉的影响。它还解决了患者的自我效能感和结果期望如何影响他们的幸福感。在孟加拉国达卡的一家治疗和康复服务提供商的329名患者中进行了横断面调查。结果表明，组织社会化和服务提供者的支持都对患者的结局期望产生积极影响，对患者的幸福感产生积极影响。结果进一步表明，医疗保健客户的自我效能感对其幸福感有影响。