AbstractService quality is identified as a crucial factor in differentiating service and gaining competitive advantage in the service industry. This study seeks to understand the significant attrib...

中文翻译：

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探索低成本航空公司的服务质量

摘要服务质量被认为是区分服务并在服务行业中获得竞争优势的关键因素。这项研究旨在了解重要的属性。