ABSTRACT It is argued that besides the ethic of justice, the ethic of care is essential for social work ethics, and these approaches need to be fused to meet contemporary challenges of New Public Management in public services. The present study explored social welfare workers’ ethical decision-making in restructured organisations in Finland. A total of 111 social counsellors and social workers reported a work-related ethical dilemma and its resolution. In ethical decision-making, participants used predominantly justice-based reasoning, complemented by considerations of care. Dilemmas related to clients’ needs, reported mainly by social counsellors, invoked care-focused reasoning, whereas dilemmas related to applying rules and laws, the most typical for social workers, invoked exclusively justice-focused reasoning. Professionals aimed to act in the best interests of clients, challenging unjust or harmful rules and procedures generated by organisational changes. The ethic of care was explicated through maintaining relationships with clients to secure their access to services, and taking their particularities into account when using professional discretion. It is concluded that as a more recognised ethic of welfare professionals, the ethic of care would provide the means to enhance the implementation of social justice as a constructive response to current organisational demands and reforms in public services.

中文翻译：

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服务转型中社会福利工作者的道德决策：关爱伦理和正义观

摘要有人认为，除了正义伦理之外，关爱伦理对于社会工作伦理也是必不可少的，需要融合这些方法来应对新公共管理在公共服务领域的当代挑战。本研究探讨了芬兰重组组织中的社会福利工作者的道德决策。共有111名社会顾问和社会工作者报告了与工作有关的道德困境及其解决方案。在道德决策中，参与者主要使用基于正义的推理，并辅以谨慎的考虑。主要由社会咨询员报告的与客户需求有关的困境，引起了关注医疗保健的推理，而与适用规则和法律相关的困境，则是针对社会工作者的最典型的困境，仅引起了针对正义的推理。专业人士旨在为客户的最大利益服务，挑战组织变革产生的不公正或有害的规则和程序。通过维持与客户的关系以确保他们获得服务的机会，并在使用专业判断力时考虑到他们的特殊性，来阐明关怀伦理。结论是，作为更加公认的福利专业人员道德规范，护理道德规范将提供手段来加强社会正义的实施，作为对当前组织要求和公共服务改革的建设性回应。并在使用专业判断力时将其特殊性考虑在内。结论是，作为更加公认的福利专业人员道德规范，护理道德规范将提供手段来加强社会正义的实施，作为对当前组织要求和公共服务改革的建设性回应。并在使用专业判断力时将其特殊性考虑在内。结论是，作为更加公认的福利专业人员道德规范，护理道德规范将提供手段来加强社会正义的实施，作为对当前组织要求和公共服务改革的建设性回应。