ABSTRACT

A Delphi Study was conducted to identify competencies and values for entering level managers in the wellness tourism industry. The study comprised three rounds commencing 31 January 2018 and ending with the dissemination of the final round 20 May 2018. Twelve industry professionals from across North America completed all three rounds. Wellness travel agencies, a wellness tourism publication, wellness tourism consulting firm, wellness retreats, resort, and a wellness hotel chain were represented. A Delphi study is a means by which to gain consensus on a particular topic among a group of physically dispersed experts, using a question and response format with controlled feedback. Workplace competencies were defined in terms of the knowledge (bodies of information), skills (technical proficiencies), and abilities (personal or demonstrable attributes) needed to enter this particular field. Results were used to develop an introductory and foundational curriculum for undergraduate students.

摘要

进行了一项德尔福研究，以确定进入健康旅游行业的级别管理人员的能力和价值观。该研究包括三轮，从 2018 年 1 月 31 日开始，到 2018 年 5 月 20 日发布最后一轮。来自北美各地的十二名行业专业人士完成了所有三轮。康体旅行社、康体旅游刊物、康体旅游咨询公司、康体度假村、度假村和康体连锁酒店均派代表出席。Delphi 研究是一种通过使用带有受控反馈的问题和响应格式在一组分散在不同地方的专家之间就特定主题达成共识的方法。工作场所能力是根据知识（信息体系）、技能（技术熟练程度）、和进入这个特定领域所需的能力（个人或可证明的属性）。结果用于为本科生开发入门和基础课程。