Abstract

The world of design is fast moving beyond the physicality of experiences. The theory and practice of inclusive design, however, is still largely focused on considerations of physical aspects. This research attempts to fill the gap in understanding of psychosocial inclusivity in design by identifying a formal definition with constructs. Theoretical interrogation of literature (design and non-design fields) together with empirical investigations (semi-structured interviews, a creative workshop and observations) are conducted within two distinct contexts, i.e. older individuals' supermarket shopping and assisted mobility service users. The outcomes are evaluated using expert surveys. A formal definition and four evaluative constructs of psychosocial inclusivity in design are described: Cognitive, Emotional, Social and Value. The results provide first elements of an encompassing definition of psychosocial inclusivity, which is theoretically and empirically informed, and may serve as a guide for design in the future. The research enhances the knowledge of psychosocial inclusivity in design through devising a formal definition and constructs, and details the constructs within two specific contexts of supermarket shopping and assisted mobility.

摘要

设计世界正在迅速超越体验的物理性。但是，包容性设计的理论和实践仍然主要集中在物理方面的考虑上。这项研究试图通过确定带有构造的正式定义来填补对设计中的社会心理包容性的理解的空白。在两个不同的背景下，即老年人的超市购物和辅助出行服务使用者，对文学（设计和非设计领域）的理论询问以及实证研究（半结构化访谈，创意研讨会和观察）进行了研究。使用专家调查评估结果。描述了设计中社会心理包容性的正式定义和四种评估结构：认知，情感，社会和价值。结果提供了涵盖社会心理包容性的第一要素，该定义在理论和经验上是有根据的，并可作为未来设计的指南。该研究通过设计正式的定义和结构来增强设计中的社会心理包容性知识，并在超市购物和辅助出行的两个特定环境下详细说明结构。