Abstract

The Summon Discovery tool is a widely used tool in academic libraries. This research explores how users interact with the Summon search interface in a laptop and mobile-simulation setting. The study was conducted using a combination of screen and audio recordings of the sessions, combined with real-time data recording of the participant’s responses. The data was also checked against the recordings when there was ambiguity or uncertainty in the responses as they were recorded. Participants were given a set of five tasks and nine questions to complete, with there being multiple ways to complete each task. The Summon interface was changed to include links to additional resources. The results show that generally users preferred more information for the resources, as well as more links available in the navigation.

摘要

Summon Discovery 工具是学术图书馆中广泛使用的工具。这项研究探索了用户如何在笔记本电脑和移动模拟设置中与 Summon 搜索界面进行交互。该研究结合了会议的屏幕和音频记录，并结合了参与者反应的实时数据记录。当记录的响应存在歧义或不确定性时，还会根据记录检查数据。参与者需要完成一组五项任务和九个问题，每个任务有多种完成方式。Summon 界面已更改为包含指向其他资源的链接。结果表明，通常用户更喜欢资源的更多信息，以及导航中可用的更多链接。