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Information manipulation and cognitive trust: an organizational replication and extension of IMT
Atlantic Journal of Communication ( IF 0.7 ) Pub Date : 2021-02-10 , DOI: 10.1080/15456870.2021.1884078
Heath A. Howard 1 , Darrin J. Griffin 2 , Zachary W. Arth 3
Affiliation  

ABSTRACT

This research lays out the theoretical foundations and rationale for conducting an experimentally designed replication and extension of research using information manipulation theory to explore the effects of deception on trust in a professional context. There are four Grice's maxims of conversation: quantity, quality, relation, and manner; and information manipulation theory (IMT) later included that intentional violation of the maxims of conversation to mislead another is a deceptive act, which is framed as information manipulation theory (IMT). This study (N = 195) measured perceptions of cognitive trust, message honesty, and message competency after deception had occurred in a context of a professional relationship. The findings suggest intentional violations of the maxim of quality will be perceived as least honest. Additional findings provide evidence to support central claims of IMT and Grice’s maxims, indicating that intentional violations of Grice’s maxims led to perception of dishonesty and incompetency. Implications to further research are discussed.



中文翻译:

信息操纵和认知信任:IMT的组织复制和扩展

摘要

本研究为使用信息操纵理论进行实验设计的复制和扩展研究奠定了理论基础和基本原理,以探索欺骗对专业背景下信任的影响。格莱斯的谈话准则有四个:数量、质量、关系和方式;信息操纵理论(IMT)后来包括故意违反谈话准则以误导他人是一种欺骗行为,这被称为信息操纵理论(IMT)。本研究(N= 195) 测量在职业关系背景下发生欺骗后对认知信任、信息诚实和信息能力的感知。调查结果表明,故意违反质量准则将被视为最不诚实。其他研究结果提供了支持 IMT 和 Grice 准则的核心主张的证据,表明故意违反 Grice 准则导致不诚实和无能的感知。讨论了对进一步研究的影响。

更新日期:2021-02-10
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