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Influence of ICT skills on job performance of librarians in university libraries of South-South, Nigeria
Information Development ( IF 2.0 ) Pub Date : 2021-02-10 , DOI: 10.1177/0266666920983393
Gloria Ogheneghatowho Oyovwe-Tinuoye 1 , Saturday U. Omeluzor 1 , Ijiekhuamhen Osaze Patrick 1
Affiliation  

The study examined the influence of information and communication technology (ICT) skills on job performance among librarians in the university libraries in South-South, Nigeria. The study adopted a descriptive survey design using a self constructed questionnaire as instrument for data collection. The questionnaire was constructed after consulting other related literature in order to ensure that relevant items were included. Five research questions were answered in the study. The population consists of 233 librarians in the six federal, seven state and eight private university libraries in the South-South, Nigeria. A purposive sampling technique was adopted for the study. The data collected was analysed using frequency, percentages and tables for easy interpretation and understanding of the results. Findings revealed that the majority of the respondents in the university library acquire ICT skills through self-sponsorship. It also showed that the majority of the respondents were not skilful in system management, web application and tools such as: system troubleshooting, webinar/digital conferencing tools, Web 2.0, website designing and digital communication. The findings further revealed that there was no policy in place to regulate ICT training of librarians where a majority were yet to attend training once in the last five years, hence there was inadequate training of librarians on ICT skills. There was evidence in the study that training in ICT skill would engender improved service delivery, library administration, efficiency, job performance and reduction in job stress. The findings also revealed that inadequate training, poor planning and implementation, non-sponsorship of librarians, absence of policy for evaluation and assessment are factors militating against ICT skills acquisition. The paper recommended that ICT skills training should be prioritized while internally organized training programmes should be highly encouraged in the university library. The university management should make some financial commitment in support of academic librarians for training and retraining on ICT skills for improved job performance and effective delivery of library services to the patrons while relevant policies should be put in place for continuous evaluation and training of librarians on ICT skills.



中文翻译:

尼日利亚南南大学图书馆中信息通信技术技能对图书馆员工作绩效的影响

该研究调查了尼日利亚南南大学图书馆中信息通信技术(ICT)技能对图书馆员工作绩效的影响。该研究采用描述性调查设计,该调查使用自行构建的问卷作为数据收集工具。问卷是在查阅其他相关文献后构造的,以确保包括相关项目。研究中回答了五个研究问题。人口包括位于尼日利亚南南的六个联邦,七个州和八个私立大学图书馆中的233名馆员。该研究采用了有目的的抽样技术。使用频率,百分比和表格对收集到的数据进行了分析,以便于解释和理解结果。调查结果显示,大学图书馆中的大多数受访者通过自我赞助获得了ICT技能。它还表明,大多数受访者在系统管理,Web应用程序和工具(例如:系统故障排除,网络研讨会/数字会议工具,Web 2.0,网站设计和数字通信)方面并不熟练。调查结果进一步表明,由于在过去五年中大多数人还没有参加过一次培训,因此没有规范图书管理员的ICT培训的政策,因此对图书管理员进行ICT技能的培训不足。研究中有证据表明,信息通信技术技能的培训将改善服务的提供,图书馆管理,效率,工作绩效并减轻工作压力。调查结果还表明,培训不足,规划和执行不力,图书馆员无人赞助,缺乏评估和评估政策是阻碍获取ICT技能的因素。该文件建议应优先考虑ICT技能培训,同时应在大学图书馆中大力鼓励内部组织的培训计划。大学管理层应作出一定的财政承诺,以支持学术图书馆员对ICT技能进行培训和再培训,以改善工作绩效并有效地向读者提供图书馆服务,同时应制定相关政策,对图书馆员进行ICT的持续评估和培训技能。该文件建议应优先考虑ICT技能培训,同时应在大学图书馆中大力鼓励内部组织的培训计划。大学管理层应作出一定的财政承诺,以支持学术图书馆员对ICT技能进行培训和再培训,以改善工作绩效并有效地向读者提供图书馆服务,同时应制定相关政策,对图书馆员进行ICT的持续评估和培训技能。该文件建议应优先考虑ICT技能培训,同时应在大学图书馆中大力鼓励内部组织的培训计划。大学管理层应作出一定的财政承诺,以支持学术图书馆员对ICT技能进行培训和再培训,以改善工作绩效并有效地向读者提供图书馆服务,同时应制定相关政策,对图书馆员进行ICT的持续评估和培训技能。

更新日期:2021-02-10
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