In the Child Protection context, assessment is a very delicate phase that often indelibly marks the whole process of helping. In the Italian context, it is very important to deepen this topic: first because it is rarely studied and second because parental skills assessment is carried out by social workers almost exclusively after a request of the Local Authority. This qualitative research aimed to investigate the experiences and the feelings of 16 people assessed about parental skills; furthermore, the study aimed to focus on the quality of their relationship with social workers. The findings have largely confirmed the evidence of international literature: most of the respondents described a difficult path, characterized by strict procedures, poor listening and lack of participation. Some interviewees even think that professionals act to promote private interests, including economic ones. Parents' reflections revealed also positive experiences; respondents underlined the value of a participatory approach, characterized by transparency, constant dialogue and partnership among service users and professionals involved.

中文翻译：

---

儿童保护评估：意大利研究中服务使用者的观点

在儿童保护的背景下，评估是一个非常微妙的阶段，通常是整个帮助过程不可磨灭的标志。在意大利语境中，深化这一主题非常重要：首先是因为它很少被研究，其次是因为父母技能评估几乎完全由社会工作者在地方当局的要求下进行。这项定性研究旨在调查 16 名评估父母技能的人的经历和感受；此外，该研究旨在关注他们与社会工作者的关系质量。调查结果在很大程度上证实了国际文献的证据：大多数受访者描述了一条艰难的道路，其特点是程序严格、倾听不足和缺乏参与。一些受访者甚至认为专业人士的行为是为了促进私人利益，包括经济利益。父母的反思也揭示了积极的经历；受访者强调了参与式方法的价值，其特点是服务使用者和相关专业人员之间的透明度、持续对话和伙伴关系。