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“The Struggle is Real”: Punitive assessment in community services
Punishment & Society ( IF 2.3 ) Pub Date : 2021-02-09 , DOI: 10.1177/1462474521990436
Marianne Quirouette 1
Affiliation  

Assessment tools are pivotal for the work of frontline community services providers, shaping client relationships, access to supports and producing evidence for agencies that need to allocate resources, demonstrate outcomes and secure funding. These tools are combined and used cumulatively, as marginalized individuals are cared for – but also controlled and punished - within these systems (e.g. in shelters, street outreach, mental health or re entry supports). Punishment literature has clarified that risk tools are impactful but also contested and resisted. Still, we know little about how the process is experienced and negotiated by frontline by practitioners working with people pushed through the ‘revolving doors'. Drawing from two years of ethnographic fieldwork and 105 interviews with community practitioners, I examine tools and practices used to ‘assess’ criminalized and marginalized individuals. I show that practitioners are producing evidence about problems occurring outside legal institutions while relying on criminal justice logics and engaging with criminal justice spaces and paces. I highlight the challenges service providers face and negotiate, focusing on three themes: the composition of tools, the process of using them, and the service context in which they are used. I argue that despite discretionary efforts and adaptations, community practitioners remain frustrated by assessment tools and practices, and particularly by their inability to meet the needs they are assessing.



中文翻译:

“奋斗是真实的”:社区服务中的惩罚性评估

评估工具对于一线社区服务提供商的工作,塑造客户关系,获得支持以及为需要分配资源,展示成果和确保资金的机构提供证据至关重要。这些工具在这些系统内(例如,在庇护所,街道外展,心理健康或重新安置支持中)得到照顾,但也受到控制和惩罚,因此这些工具被组合和累积使用。惩罚性文献已经阐明,风险工具既有影响力,又有挑战性和抵制性。但是,我们仍然不知道前线工作人员如何与经过“旋转门”的人们一起工作,如何经历和协商这一过程。通过两年的人种志田野调查和对社区从业人员的105次采访,我研究了用于“评估”犯罪和边缘化个人的工具和实践。我表明,从业人员在依靠刑事司法逻辑并参与刑事司法空间和步调的同时,正在提供有关法律机构外部问题的证据。我重点介绍服务提供商面临的挑战和谈判,重点关注三个主题:工具的组成,使用它们的过程以及使用它们的服务上下文。我认为,尽管做出了酌处的努力和适应,社区从业者仍然对评估工具和做法,特别是由于他们无法满足他们正在评估的需求而感到沮丧。我表明,从业人员在依靠刑事司法逻辑并参与刑事司法空间和步调的同时,正在提供有关法律机构外部问题的证据。我重点介绍服务提供商面临的挑战和谈判,重点关注三个主题:工具的组成,使用它们的过程以及使用它们的服务上下文。我认为,尽管做出了酌处的努力和适应,社区从业者仍然对评估工具和做法,特别是由于他们无法满足他们正在评估的需求而感到沮丧。我表明,从业人员在依靠刑事司法逻辑并参与刑事司法空间和步调的同时,正在提供有关法律机构外部问题的证据。我重点介绍服务提供商面临的挑战和谈判,重点关注三个主题:工具的组成,使用它们的过程以及使用它们的服务上下文。我认为,尽管做出了酌处的努力和适应,社区从业者仍然对评估工具和做法,特别是由于他们无法满足他们正在评估的需求而感到沮丧。以及使用它们的服务上下文。我认为,尽管做出了酌处的努力和适应,社区从业者仍然对评估工具和做法,特别是由于他们无法满足他们正在评估的需求而感到沮丧。以及使用它们的服务上下文。我认为,尽管做出了酌处的努力和适应,社区从业者仍然对评估工具和做法,特别是由于他们无法满足他们正在评估的需求而感到沮丧。

更新日期:2021-02-10
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