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Measuring consumers’ product care tendency: Scale development and validation
Journal of Cleaner Production ( IF 9.7 ) Pub Date : 2021-02-10 , DOI: 10.1016/j.jclepro.2021.126327
Laura Ackermann , Jan P.L. Schoormans , Ruth Mugge

Product care is defined as all activities initiated by consumers that encourage an extension of product lifetimes, such as repair, maintenance, and/or careful handling. A product care scale was developed and validated in a set of four related studies. In study 1, we asked experts to examine the face validity of a set of 35 items. In study 2, we reduced the initial set of items to 10 items using exploratory factor analysis. A subsequent confirmatory factor analysis supported a three-factor solution. Study 3, a nomological network study, demonstrated that the construct measured by our scale is related but still distinguishable from existing concepts, such as frugality, use innovativeness and attachment towards the product. Study 4 was a known-groups test with participants from two different countries and with various previous experiences in repairing. The final 10-item product care scale includes three factors: relevance, easiness and positive experience.



中文翻译:

衡量消费者的产品护理趋势:量表的开发和验证

产品保养定义为由消费者发起的鼓励延长产品寿命的所有活动,例如维修,保养和/或小心处理。在四项相关研究中开发并验证了产品护理量表。在研究1中,我们请专家检查一组35个项目的面部有效性。在研究2中,我们使用探索性因素分析将初始项目集减少为10个项目。随后的验证性因素分析支持了三因素解决方案。研究3(一项法理网络研究)表明,以我们的规模衡量的结构是相关的,但仍与现有概念(例如节俭,使用创新和对产品的依恋)有所区别。研究4是由两个不同国家的参与者组成的已知人群测试,并且具有各种以前的维修经验。最终的10个项目的产品护理量表包括三个因素:相关性,易用性和积极经验。

更新日期:2021-02-23
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