This study investigated preference for delivering feedback, including preferred channels, degree of privacy, and degree of synchronicity. Participants were asked to rate their preferences for various channels and delivery methods as senders of feedback. Specifically, this study explored how senior-level undergraduate students would prefer to deliver informal feedback to prospective students regarding their scores on a standardized test. Face to face delivery was the most preferred channel over email, chat, phone call, and text message. The participants also rated more synchronous delivery more highly regardless of feedback valence. Limitations and future directions are also discussed.

中文翻译：

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发件人用于提供反馈的首选项：渠道，隐私和同步性

这项研究调查了提供反馈的偏好，包括偏好的渠道，隐私程度和同步程度。要求参与者以反馈的发送者的方式评价他们对各种渠道和交付方式的偏好。具体而言，本研究探讨了高年级本科生如何在标准化考试中向准学生提供有关其分数的非正式反馈。与电子邮件，聊天，电话和短信相比，面对面传递是最可取的渠道。与反馈价无关，参与者还对更高的同步交付评分更高。还讨论了局限性和未来方向。