Supervisors’ relational communication messages were used to predict specific employee outcomes. In the study, 307 participants working in various industries completed measures of relational communication about their direct supervisor along with measures of their job satisfaction, motivation, and organizational commitment. As predicted, intimacy, composure, and equality messages were positively related to job satisfaction, motivation, and organizational commitment. Dominance and formality messages were negatively related to job satisfaction, motivation, and organizational commitment. Regression analyses determined that affection/involvement, similarity/depth, and composure were the strongest predictors of employee outcomes.

中文翻译：

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主管/员工关系中的关系沟通消息和员工成果

主管的关系沟通消息被用来预测特定的员工成果。在这项研究中，各行各业的307名参与者完成了有关其直接主管的关系沟通的措施，以及他们的工作满意度，积极性和组织承诺的措施。如预料的那样，亲密，沉着和平等的信息与工作满意度，动力和组织承诺正相关。主导地位和形式信息与工作满意度，动力和组织承诺负相关。回归分析确定，情感/参与度，相似性/深度和镇静是员工业绩的最强预测指标。