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Stress in international work: Stressors and coping strategies of RNGO international directors
Communication Quarterly ( IF 1.4 ) Pub Date : 2019-09-27 , DOI: 10.1080/01463373.2019.1668441
Cristina M. Gilstrap 1 , Sara Schall 2 , Curt A. Gilstrap 3
Affiliation  

This study examines how international directors in religiously-affiliated nongovernmental organizations (RNGOs) cope with workplace stress. Interviews were conducted with directors from eight RNGOs who oversee programs in seven international regions. Findings reveal they experience three major stressors: difficulties communicating with others abroad, lack of funds, and dealing with constant travel. Overall, directors encounter these unique stressors due to the international demands of RNGO work, including international travel, fundraising for international programs, and intercultural communication. Moreover, they cope with stressors by striving for physical/mental health, pursuing/providing education, putting family first, seeking support, facilitating stakeholder communication, and planning ahead. Directors rely on problem-centered and emotion-centered coping, but they also describe the beneficial outcomes of avoidance-centered coping. Since only a few directors use prayer as a coping strategy, RNGOs must recognize that employees rely on secular and spiritual coping when developing organizational practices and programs related to stress management.

中文翻译:

国际工作压力:RNGO 国际主管的压力源和应对策略

本研究考察了宗教附属非政府组织 (RNGO) 的国际董事如何应对工作场所压力。采访了来自八个 RNGO 的负责人,他们负责监督七个国际地区的项目。调查结果显示,他们经历了三个主要压力源:与国外其他人沟通困难、缺乏资金和经常出差。总体而言,由于 RNGO 工作的国际需求,包括国际旅行、国际项目筹款和跨文化交流,董事们会遇到这些独特的压力源。此外,他们通过努力身体/心理健康、追求/提供教育、将家庭放在首位、寻求支持、促进利益相关者沟通和提前计划来应对压力源。董事依赖于以问题为中心和以情绪为中心的应对方式,但他们也描述了以回避为中心的应对方式的有益结果。由于只有少数董事使用祈祷作为应对策略,因此 RNGO 必须认识到员工在制定与压力管理相关的组织实践和计划时依赖世俗和精神应对。
更新日期:2019-09-27
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