Abstract Museums are designed to engage families with young children with a welcoming, safe and stimulating environment and museum staff are central to achieving this mission. What staff know about and how they interact with young children and their parents, however, is rarely investigated. This article presents research involving staff and families interacting in a large city museum. The research sought to document and compare a sample of family and staff views and experiences, with the findings showing a positive alignment of views in relation to goals, engagement and learning. Perceptions of if, when and how staff should interact with families are varied and contextualized, highlighting how staff have to be aware of and attuned to attuned to the interests and needs of families.

中文翻译：

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我们在同一页面上吗？家庭和博物馆工作人员对参与和学习的看法

摘要 博物馆旨在让有幼儿的家庭拥有一个热情、安全和刺激的环境，博物馆工作人员是实现这一使命的核心。然而，很少调查员工了解什么以及他们如何与幼儿及其父母互动。本文介绍了涉及工作人员和家庭在大型城市博物馆互动的研究。该研究试图记录和比较家庭和员工观点和经历的样本，结果显示在目标、参与和学习方面的观点存在积极的一致性。对员工是否、何时以及如何与家人互动的看法是多种多样的，并根据具体情况而定，突出了员工必须如何了解并适应家人的兴趣和需求。