ABSTRACT Communication is ubiquitous in organizations. Employees cooperate to accomplish job tasks through communication and thus need to continuously make decisions of whether they should speak up or withhold potentially beneficial ideas, suggestions, and concerns. In this paper, I propose that the prospect theory can be a useful theoretical framework to predict employee voice behaviors in organizations. Specifically, I argue that in the editing phase, employees set up their reference points and tease out irrelevant outcomes; in the evaluating phase, employees evaluate the anticipated outcomes as gains or losses. Furthermore, self-construal and organizational commitment interact to allow a salient decision level to emerge in the comprehensive evaluating phase. Theoretical implications and future research directions are discussed.

中文翻译：

---

什么时候在工作中发表意见：使用潜在客户方法审查员工的声音和沉默行为

摘要沟通在组织中无处不在。员工通过沟通合作来完成工作任务，因此需要不断做出决定，是应该发表意见还是保留潜在的有益想法，建议和关注点。在本文中，我认为，前景理论可以作为预测组织中员工话语行为的有用理论框架。我特别指出，在编辑阶段，员工应设置参考点并挑出不相关的结果。在评估阶段，员工将预期结果评估为收益或损失。此外，自我解释和组织承诺相互影响，以使显着的决策水平出现在综合评估阶段。讨论了理论意义和未来的研究方向。