Employee engagement has been shown to be related to higher organizational productivity and profitability, among other favorable outcomes; however, there is disagreement in the literature regarding the definition of employee engagement and how employees enact their engagement. The current study explored how employees of a cooperative communicatively displayed their own engagement to others inside and outside of the organization. Fifteen semi-structured interviews with employees were conducted and analyzed using thematic analysis. Results showed that employees displayed their engagement to others through external displays, which contradicts past research done on employee engagement. The study also revealed that social exchanges occurred between the organization and the employees. The ways in which employees communicated their engagement was a direct response to the exchanges occurring between these multiple stakeholders.

中文翻译：

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通过沟通探索员工敬业度

事实证明，员工敬业度与更高的组织生产率和利润率有关；但是，在文献中关于员工敬业度的定义以及员工如何进行敬业度方面存在分歧。当前的研究探索了合作社的员工如何与组织内部和外部的其他人进行沟通交流。进行了15次与员工的半结构化访谈，并使用主题分析进行了分析。结果显示，员工通过外部展示向其他人展示了他们的敬业度，这与以往有关员工敬业度的研究相矛盾。研究还显示，组织与员工之间进行了社交交流。