ABSTRACT According to the dynamic capabilities view, a volatile business environment requires organizations to constantly adjust to changes, and be dynamic with respect to the value they create for their customers, and capturing of that value. A research agenda requiring an understanding of the elements and process of business model innovation in response to increasing environmental volatility is required. The research through multiple case studies of Indian banks identifies the integrative nature of different elements of the business model and the business model redesign themes used by banks to counter volatility in the business environment.

中文翻译：

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商业模式创新：应对印度银行业动荡的商业环境

摘要根据动态能力的观点，动荡的业务环境要求组织不断适应变化，并在为客户创造的价值方面保持动态，并获取该价值。需要制定研究议程，以应对环境波动加剧带来的商业模式创新要素和过程的理解。通过对印度银行进行的多个案例研究，该研究确定了商业模型不同元素的整合性质，以及银行用来应对商业环境波动的商业模型重新设计主题。