ABSTRACT This study examined the moderating effect of perceived organizational support on the relationship between human resource development practices and organizational citizenship behavior of hotels in Thailand. The results from a survey of 733 frontline employees revealed that the relationship between human resource development practices and organizational citizenship behavior was stronger for employees with the high level of perceived organizational support, compared to employees with the low level of perceived organizational support. Therefore, this finding contributes to a significant understanding of moderating effect of perceived organizational support in service organizations. Discussion and implications are also provided.

中文翻译：

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组织支持感对人力资源开发实践和组织公民行为的调节作用

摘要这项研究研究了感知的组织支持对泰国酒店人力资源开发实践与组织公民行为之间关系的调节作用。一项对733名一线员工的调查结果表明，与感知支持水平较低的员工相比，人力资源开发实践与组织公民行为之间的关系更强。因此，这一发现有助于对服务组织中感知到的组织支持的调节作用的重要理解。还提供了讨论和含义。