Abstract

Violent crimes have become one of the major challenges faced by Thailand amid its struggle to foster the country’s economic growth. One of the key instruments to help combat violent crimes is through improving the police’s capacity and performance. The primary objectives of the study are to examine the roles of the police in preventing and suppressing violent crimes according to the measures and policies currently enforced and to find out the obstacles and challenges in their operation, and by looking at the impact of the currently enforced measures and policies in the selected areas, in order to identify key success factors, and propose a best practices model for the operation of police forces in preventing and suppressing violent crimes. The study uses both qualitative and quantitative methods through examining documents, conducting in-depth interviews with senior police officers at the superintendent level, holding a focus group with police officers at the operational level, and conducting stakeholders’ satisfaction surveys, namely crime victims and general public in the areas. For the quantitative study to determine the levels of the stakeholders’ satisfaction, the Yamane formula is used to calculate the population size for the general public, and the purposive non-probability sampling is used to draw population from the crime victims. The study concludes by identifying key success factors in the operations of the selected police stations, among these are leadership of the superintendent, network-building with the civil society, and the technology, and presenting a model for best practices on the basis of these factors.

摘要

在泰国努力促进国家经济增长的过程中，暴力犯罪已成为泰国面临的主要挑战之一。帮助打击暴力犯罪的关键手段之一是提高警察的能力和表现。该研究的主要目的是根据目前执行的措施和政策，研究警察在预防和制止暴力犯罪方面的作用，并找出其运作中的障碍和挑战，并考察目前执行的措施和政策的影响。选定领域的措施和政策，以确定关键成功因素，并为警察部队在预防和制止暴力犯罪方面的运作提出最佳实践模式。该研究通过检查文件使用定性和定量方法，与警司级别的高级警务人员进行深入访谈，与业务级别的警务人员举行焦点小组会议，并进行利益相关者的满意度调查，即该地区的犯罪受害者和公众。对于确定利益相关者满意度水平的定量研究，使用山根公式计算一般公众的人口规模，并使用有目的的非概率抽样从犯罪受害者中抽取人口。该研究最后确定了选定警察局运作中的关键成功因素，其中包括警司的领导、与民间社会的网络建设和技术，并在这些因素的基础上提出了最佳做法模型.