Despite the increasing number of publications on organizational reputation in the public administration throughout the last two decades, no systematic review has been conducted to synthesize the current state of the literature. This article contributes to this issue by bringing together empirical and theoretical academic research—119 articles and seven books—to analyze five critical aspects of this scholarship: conceptualization, types implemented, antecedents, outcomes, and multidimensionality. This work provides an overview of the field while identifying five critical areas for further research: reputational audiences, public leaders’ impact on reputation, development of typologies based on the characteristics of reputation, the use of standardized methods to conduct more cross-country studies, and research on a wider variety of cultural and organizational contexts.

中文翻译：

---

公共行政中的组织声誉：系统文献综述

尽管在过去的 20 年中关于公共行政组织声誉的出版物数量不断增加，但尚未进行系统审查来综合文献的当前状态。本文通过汇集实证和理论学术研究（119 篇文章和 7 本书）来分析该奖学金的五个关键方面：概念化、实施类型、前因、结果和多维性，从而为这个问题做出贡献。这项工作提供了该领域的概述，同时确定了进一步研究的五个关键领域：声誉受众、公共领导者对声誉的影响，基于声誉特征的类型学的发展，使用标准化方法进行更多的跨国研究，以及对更广泛的文化和组织背景的研究。