Abstract

Previous research has shown that people seldom experience privacy violations while using the Internet, such as unwanted and unknown sharing of personal information, credit card fraud, or identity theft. With this study, we ask whether individuals’ online privacy concerns increase and online information disclosure decreases if they experience such a worst-case scenario. Using representative data from a five-wave panel study (n = 745), we found that people who generally experience more privacy violations also have stronger privacy concerns (between-person differences). However, people who experienced more privacy violations than usual in the last 6 months were only slightly more concerned afterward and did not change their disclosure behavior afterward (within-person effects). The need for privacy moderated these processes. We untangle under which circumstances such experiences may be transformative, and discuss practical and conceptual consequences of how experiences translate into concerns, but not necessarily behaviors.

中文翻译：

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变革与否？违反隐私的经历如何影响在线隐私问题和在线信息披露

摘要

先前的研究表明，人们在使用Internet时很少会遇到侵犯隐私的行为，例如不必要的和未知的个人信息共享，信用卡欺诈或身份盗用。通过这项研究，我们询问如果个人遇到这种最坏的情况，个人的在线隐私问题是否会增加而在线信息披露会减少。使用来自五波小组研究的代表性数据（n = 745），我们发现通常遇到更多侵犯隐私行为的人也具有更强烈的隐私担忧（人与人之间的差异）。但是，在过去六个月中，侵犯隐私的情况比平常多的人事后才稍稍担心，并且事后没有改变其披露行为（对人的影响）。对隐私的需求缓和了这些过程。