ABSTRACT Studies have shown burnout to be a significant problem in the mental health field, causing workers serious health problems and reducing quality of care provided to clients. Yet despite mental health practitioners’ training in supporting others’ emotional health, they may be reluctant to seek help for burnout symptoms. This paper addresses this paradox by showing how human cognitive processes could act as powerful blocks to the recognition of and response to burnout. Fifty-five mental health practitioners’ beliefs and perceptions about burnout were examined using qualitative interview and survey data interpreted through a phenomenological perspective on attribution theory. The study identified four perceptual biases and identified professional identity and stress-induced cognitive deficit having influence on the recognition and response to burnout.

中文翻译：

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“我早该知道”。心理健康从业者在认识和应对自己的倦怠症状时面临的感知障碍

摘要研究表明，倦怠是心理健康领域的一个重要问题，导致工人严重的健康问题，并降低了为客户提供的护理质量。然而，尽管心理健康从业者接受了支持他人情绪健康的培训，但他们可能不愿意为倦怠症状寻求帮助。本文通过展示人类的认知过程如何充当对倦怠的认识和反应的有力障碍，来解决这一悖论。使用定性访谈和调查数据（通过归因理论的现象学视角解释）对55名心理健康从业人员的倦怠信念和观念进行了检查。