ABSTRACT

An interview was conducted for 10 Singaporeans to evaluate their reasons which prevent Singaporeans from seeking professional counselling. The participants revealed that firstly being able to trust on their counsellor because of sensitive information would be leaked to other unauthorized parties who do not have access to such information. Secondly, more important being able to have access to a counsellor who understood their predicament and can empathize significantly. Thirdly, there was also the need to be able to access a counsellor of their choice promptly and without incurring too many costs. The conclusion was that there is a need to set a national framework involved all stakeholders to discuss how professional counselling could be made more readily available to the public and address the needs of those looking for help.

摘要

对10名新加坡人进行了访谈，以评估他们阻止新加坡人寻求专业咨询的原因。参与者透露，首先，由于敏感信息而能够信任其辅导员的信息将泄露给其他无法访问此类信息的未授权方。其次，更重要的是能够与了解其处境并能给予同情心的辅导员接触。第三，还需要能够迅速联系他们选择的顾问，而不会产生太多费用。结论是，需要建立一个所有利益攸关方都参与的国家框架，以讨论如何使公众更容易获得专业咨询，并满足寻求帮助者的需求。