Social workers not only help service users, they also help each other, and they know the group as a space through which opportunities to give and receive help multiply. In Italy, the initiative ‘Social Workers Helping Each Other’ was launched to help practitioners stay resilient and mutually supportive during the COVID-19 pandemic. In these unprecedented and turbulent times, social workers have been called on to face new challenges and new concerns for service users and for themselves. The initiative consisted of online mutual support groups for social workers conducted through a virtual platform. Participants were 45 social workers divided into three groups on the basis of the social workers’ area of intervention. The author facilitated the groups, encouraging the development of reciprocal support dynamics typical of self-help and mutual aid groups. Group sessions were very rich in content, and the discussion focused on several topics following the participants’ needs. The content analysis revealed that the mutual support conversations among social workers focused on three main categories: practical and organizational; methodological and ethical; and personal and emotional. The groups offered supervision and mutual support based on experiential learning processes. The article presents the rationale, methods and outcomes of the experience. This initiative could inspire the development of online mutual support groups for social workers.

社会工作者不仅帮助服务用户，他们还互相帮助，他们知道该群体是提供和获得帮助的机会倍增的空间。在意大利，发起了“社会工作者互相帮助”倡议，以帮助从业者在COVID-19大流行期间保持弹性和相互支持。在这前所未有的动荡时期，社会工作者被要求面对服务使用者和他们自己的新挑战和新关注。该计划包括通过虚拟平台为社会工作者建立的在线互助小组。根据社会工作者的干预领域，参与者为45名社会工作者，分为三组。作者为小组提供了便利，鼓励发展自助和互助团体特有的相互支持动力。小组会议的内容非常丰富，讨论重点是遵循参与者的需求的几个主题。内容分析显示，社会工作者之间的相互支持对话主要集中在三个方面：实践和组织；方法论和道德；以及个人和情感。这些小组根据经验学习过程提供监督和相互支持。本文介绍了经验的原理，方法和结果。该计划可以激发社会工作者在线互助小组的发展。内容分析显示，社会工作者之间的相互支持对话主要集中在三个方面：实践和组织；方法论和道德；以及个人和情感。这些小组根据经验学习过程提供监督和相互支持。本文介绍了经验的原理，方法和结果。该计划可以激发社会工作者在线互助小组的发展。内容分析显示，社会工作者之间的相互支持对话主要集中在三个方面：实践和组织；方法论和道德；以及个人和情感。这些小组根据经验学习过程提供监督和相互支持。本文介绍了经验的原理，方法和结果。该计划可以激发社会工作者在线互助小组的发展。