ABSTRACT Industrial relations (IR) authors tend not to draw on critical management studies (CMS) literature. IR’s radical wing believe it overstates the possibility of managerial control and IR’s pluralist wing are disinterested because of their emphasis on institutions and processes. There is a need for pluralist industrial relations to make use of the research on resistance in CMS which has found social media to be capable of bringing about workplace change, meaning that it needs to be explained in pluralist IR as a form of voice. Informed by insights into successful social media resistance, a research agenda for IR is set out to extend our understanding of worker voice in the digital era.

中文翻译：

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成功的社交媒体抵制：对员工声音的影响

摘要劳资关系（IR）作者倾向于不使用关键管理研究（CMS）文献。IR的激进派认为它夸大了管理控制的可能性，而IR的多元化派则不感兴趣，因为它们强调机构和流程。有必要建立多元化的劳资关系，以利用CMS中对抵抗力的研究，该研究发现社交媒体能够带来工作场所的变化，这意味着需要在多元IR中以声音的形式对其进行解释。借助对成功的社交媒体抵制的见识，IR的研究议程已开始，以扩展我们对数字时代工人声音的理解。