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Product Owners at Hesburgh Libraries: Increasing Stakeholder Engagement and Accountability through Continuous Organizational Enhancement
Journal of Library Administration Pub Date : 2020-07-29 , DOI: 10.1080/01930826.2020.1797329
Yang Wu 1 , Anastasia Guimaraes 2 , Zheng (John) Wang 3
Affiliation  

Abstract The hierarchical decision making structure of academic libraries and consequently established cultural norms can affect the implementation of project management, hindering effective stakeholder engagement and ongoing ownership of and accountability for library products and services. The Hesburgh Libraries at the University of Notre Dame offers a strategy for navigating structural issues which emphasizes making incremental organizational changes that empower agile decision making responsive to stakeholder demands at appropriate levels. This study, a discussion of the Libraries’ experience, focuses on the implementation of one specific role designed to improve the development and maintenance of library products and services, the product owner.

中文翻译:

Hesburgh 图书馆的产品负责人:通过持续的组织改进提高利益相关者的参与度和责任感

摘要 学术图书馆的分层决策结构以及由此建立的文化规范会影响项目管理的实施,阻碍利益相关者的有效参与以及对图书馆产品和服务的持续所有权和问责制。圣母大学的赫斯堡图书馆提供了一种解决结构性问题的策略,该策略强调进行渐进的组织变革,使敏捷决策能够响应适当级别的利益相关者的需求。这项研究是对图书馆经验的讨论,重点是实施一个旨在改进图书馆产品和服务的开发和维护的特定角色,即产品所有者。
更新日期:2020-07-29
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