Abstract Using Etienne Wenger’s concept of a community of practice, UH Libraries’ Liaison Services Department developed departmental members’ emotional intelligence. The social learning structure of the community of practice mirrors the emotional intelligence learning model theorized by Daniel Goleman. This case study demonstrates how this approach can benefit a unit within an academic library. Using a community of practice approach to build a space for social learning creates an environment in which library workers are able to learn and practice the skills of emotional intelligence among their colleagues and within the context of the norms and values of the work environment.

中文翻译：

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创建情商实践社区：学术图书馆案例研究

摘要 使用艾蒂安·温格 (Etienne Wenger) 的实践社区概念，UH 图书馆联络服务部开发了部门成员的情商。实践社区的社会学习结构反映了丹尼尔戈尔曼理论的情商学习模型。本案例研究展示了这种方法如何使学术图书馆内的一个单位受益。使用实践社区的方法来建立一个社会学习空间，可以创造一个环境，让图书馆工作人员能够在同事之间以及在工作环境的规范和价值观的背景下学习和实践情商技能。