Abstract Reference, liaison, subject librarianship: all of these terms traditionally describe a combination of research assistance, instruction, and collection management. This study used structured interviews with 15 librarians at 14 geographically dispersed, medium to large academic institutions to investigate the current state of reference and liaison librarianship. Library administrators’ views are important to understanding the future of this work since they advocate for resources if they see the necessity. Findings included agreement on the goals of the work and the urgent need to communicate its value in the current higher education landscape; however, the specific means of communication and the types of work that being a partner could include varied.

中文翻译：

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参考和联络馆员：濒危物种还是“重要伙伴？” 高校图书馆管理员的看法

摘要 参考、联络、学科图书馆：所有这些术语传统上都描述了研究协助、指导和馆藏管理的组合。本研究对 14 个地理上分散的大中型学术机构的 15 位图书馆员进行了结构化访谈，以调查参考和联络图书馆的现状。图书馆管理员的观点对于理解这项工作的未来很重要，因为如果他们认为有必要，他们会提倡资源。调查结果包括就工作目标达成一致，以及迫切需要在当前高等教育环境中传达其价值；但是，作为合作伙伴的具体沟通方式和工作类型可能多种多样。