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Leader member exchange as a mediator of the relationship between servant leadership and job satisfaction: A research on Turkish ICT companies
International Journal of Organizational Leadership ( IF 0.7 ) Pub Date : 2017-10-01 , DOI: 10.33844/ijol.2017.60226
Buket Akdol , F. Sebnem Arikboga

Servant leadership (SL) is a theoretical framework that defines a leader’s primary motivation and role as service to others. It introduces a holistic approach to work, advocates a sense of community, and promotes the sharing of power in decision making by showing humility, authenticity, and stewardship. Servant leader also develops and empowers employees by standing back, encouraging to be autonomous, and by forgiving mistakes. On the other hand, the Leader Member Exchange (LMX) Theory explores the one-on-one relationship between a leader and the individual follower independently, instead of focusing on the general relationship between the leader and the group as a whole. The objective of this study is to test the effect of SL on job satisfaction (JS) in Turkish business context and to identify the mediator effects of LMX on the relationship between SL and JS by quantitative data obtained from Information and Communication Technologies (ICT) Sector companies in Turkey. The multidimensional leadership measure developed by Van Dierendonck and Nuijten (2011), four-dimension LMX Measure of Liden and Maslyn (1998), and short form of Minnesota Job Satisfaction Questionnaire (MSQ) developed by Weiss, Dawis, England, and Lofquist (1967) were used as assessment tools on questionnaire. Research results show that there is a partial mediator effect of LMX on the relationship between SL and JS.

中文翻译:

领导者成员交流,作为仆人领导能力和工作满意度之间关系的中介者:对土耳其ICT公司的研究

仆人式领导(SL)是一个理论框架,定义了领导者的主要动机和为他人服务的角色。它引入了一种整体的工作方法,倡导一种社区意识,并通过表现出谦卑,真实和负责任的态度促进了决策中的权力共享。仆人领导者还可以通过退缩,鼓励自己自治和避免错误来发展和增强员工能力。另一方面,领导者成员交流(LMX)理论独立地探讨了领导者与个人追随者之间的一对一关系,而不是关注领导者与整个团队之间的一般关系。这项研究的目的是测试在土耳其商业环境中SL对工作满意度(JS)的影响,并通过从信息和通信技术(ICT)部门获得的定量数据来确定LMX对SL与JS之间关系的中介作用。土耳其的公司。由Van Dierendonck和Nuijten(2011)开发的多维领导力度量,由Liden和Maslyn提出的4维LMX度量(1998),以及由Weiss,Dawis,England和Lofquist(1967)制定的明尼苏达州工作满意度问卷(MSQ)的缩写。 )用作问卷调查的评估工具。研究结果表明,LMX对SL和JS之间的关系具有部分中介作用。由Van Dierendonck和Nuijten(2011)开发的多维领导力度量,由Liden和Maslyn提出的4维LMX度量(1998),以及由Weiss,Dawis,England和Lofquist(1967)制定的明尼苏达州工作满意度问卷(MSQ)的缩写。 )用作问卷调查的评估工具。研究结果表明,LMX对SL和JS之间的关系具有部分中介作用。由Van Dierendonck和Nuijten(2011)开发的多维领导力度量,由Liden和Maslyn提出的4维LMX度量(1998),以及由Weiss,Dawis,England和Lofquist(1967)制定的明尼苏达州工作满意度问卷(MSQ)的缩写。 )用作问卷调查的评估工具。研究结果表明,LMX对SL和JS之间的关系具有部分中介作用。
更新日期:2017-10-01
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